Frequently Asked Questions
Find quick answers about 11 Master Academy, our courses, payment process, course access, voucher benefits, and Rainbow VIP work placement opportunities.
01
What is 11 Master Academy?
11 Master Academy is an online learning platform designed to help students, job seekers, professionals, and entrepreneurs build practical skills for career growth and online income opportunities.
02
What courses are available at 11 Master Academy?
We offer practical online courses such as English Spoken A2Z, Digital Affiliate Marketing, Financial Trading Education, Public Speaking, Career Guideline, Video Editing, AI Automation, and AI Assistant Skills.
03
What is included in the Combo Course?
The Combo Course includes:
- English Spoken A2Z for confident communication
- Digital Affiliate Marketing for online earning skills
- Financial Trading Education for Forex and Gold trading knowledge
04
Who can join these courses?
Anyone can join. These courses are suitable for students, job seekers, freelancers, professionals, entrepreneurs, and beginners who want to learn practical digital and financial skills.
05
How can I buy a course?
You can buy a course through Bank Transfer, bKash, or other manual payment methods. More payment options will be available soon. For more payment support, please contact us through WhatsApp or website support.
06
Can I contact support before making payment?
Yes. You can contact our support team before payment if you need help choosing a course, understanding the payment process, or requesting another payment method.
07
When will I receive course access after payment?
After successful payment confirmation, online course access will normally be delivered within 24 hours.
08
Will I get lifetime learning access?
Yes. Selected courses include lifetime learning access, so you can study at your own pace and revisit the learning materials whenever needed.
09
What is the Rainbow VIP partnership benefit?
11 Master Academy is partnered with UK-based company Rainbow VIP. Through this partnership, eligible Combo Course students can access work placement opportunities and Rainbow VIP’s affiliate and reward ecosystem.
10
What will I receive after purchasing the Combo Course?
After purchasing the Combo Course, you will receive course access, training materials, and a $120 voucher code to redeem on Rainbow VIP for work placement and ongoing reward opportunities up to $200.
11
What is the $120 gift voucher card?
The $120 gift voucher card is a special benefit for eligible Combo Course buyers. It can be redeemed on Rainbow VIP and has a value almost equal to approximately 15,300 BDT, creating a strong win-win opportunity for learners.
12
How do I redeem the Rainbow VIP voucher?
After your Combo Course purchase is confirmed, you will receive a voucher code. Our support team will guide you on how to redeem it on Rainbow VIP.
13
What does “instantly redeemable and onwards rewarding” mean?
It means the voucher can be used to activate your Rainbow VIP opportunity, and after redemption, you may become eligible for ongoing rewards through the Rainbow VIP ecosystem, subject to company rules and conditions.
14
Is this course only for learning, or can I also earn?
This course is designed for both learning and practical opportunity. Through the Rainbow VIP partnership, eligible students may access work placement and passive or residual income opportunities.
15
What is the work placement facility?
Work placement means eligible students can start practical work through Rainbow VIP after completing the required registration and voucher redemption process. It gives learners a real platform to apply their affiliate marketing and communication skills.
16
Do I need previous experience to join?
No previous experience is required. The courses are beginner-friendly and designed to help learners progress step by step.
17
Is Financial Trading Education suitable for beginners?
Yes. The Financial Trading Education course covers Forex and Gold trading basics, market analysis, risk management, trading psychology, and practical trading knowledge for beginners.
18
Does trading involve risk?
Yes. Financial trading involves risk, and past performance does not guarantee future results. Our course is for educational purposes only. Students should learn proper risk management before trading.
19
What will I learn in Digital Affiliate Marketing?
You will learn affiliate marketing basics, product promotion, Facebook and social media marketing, content creation, lead generation, customer communication, and passive or residual income-building strategies.
20
What will I learn in English Spoken A2Z?
You will learn English from basic to advanced level, including grammar, pronunciation, sentence making, daily conversation, interview preparation, and professional communication.
21
Can I access the course from mobile?
Yes. You can access the course from mobile, tablet, laptop, or desktop, depending on the platform access provided after purchase.
22
Do you provide certificates?
Certificate availability may depend on the course type and completion requirements. Please contact support to confirm certificate options for your selected course.
23
Can I buy the course from outside Bangladesh?
Yes. International students may contact our support team for available payment options and course access details.
24
Can I get a refund after purchasing?
As these are digital courses, refunds may not be available after course access has been delivered. However, if there is any technical access issue, please contact support so we can help resolve it.
25
How can I contact 11 Master Academy support?
You can contact our support team through WhatsApp, website support, or the contact details provided on our website. Our team can help with course selection, payment, access, voucher redemption, and work placement guidance.
Important Note: Course access, voucher redemption, work placement, and reward benefits may be subject to eligibility, verification, and the terms and conditions of 11 Master Academy and Rainbow VIP. Financial trading involves risk, so trading-related education should be used responsibly.